I have a degree in Management from the Sloan School of Management at the Massachusetts Institute of Technology (MIT). My coursework included finance, accounting, marketing, and operations management. Business processes analysis and improvement have been my core competencies for over 20 years.
At Sloan I concentrated in System Dynamics, with Peter Senge (author of The Fifth Discipline) and
John Sterman as my advisors. System Dynamics is the study of complex environments over time. Practitioners observe interesting and often problematic behaviors
that seem counterintuitive or undesireable, which are called reference modes. System dynamicists strive to understand the forces causing
reference modes, simulate the dynamics behaviors, and recommend process and policy changes to modify the observed reference mode behaviors.
My minor was writing, primarily short stories.
I am a graduate of Hillsboro (OR) High School, and was a Tektronix Scholar and a National Merit Scholar (Consolidated Freightways)
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